Observer panel
Gizmo observability overview
Full-fidelity telemetry for support teams: monitor usage, health, tickets, and every conversation thread across the Gizmo customer base.
Health checks
Platform reliability snapshot
Live telemetry
No health checks yet
Usage
Global usage and satisfaction
Median response
-
Target 2.5s
Intent accuracy
-
Rolling 7 days
CSAT score
-
Moderated cadence
Usage metrics reflect live telemetry across the full Gizmo userbase.
Alerts
Critical signals
Support load
Handoff and ticket pressure
Handoff rate-
Active escalations0
Tickets closed today0
Support load is derived from Gizmo tickets + telemetry events.